Air Selangor Report Leaks

What is Air Selangor Report Leaks Campaign?

Air Selangor Report Leaks Campaign is an initiative by Air Selangor to reduce Non-Revenue Water (NRW) and improve customer experience. This Campaign is to encourage Air Selangor’s consumers to report via Air Selangor mobile application wherever they notice any pipe leak/pipe burst/meter leak/illegal tapping.


Terms and Condition of Participation

  • Step 1: Download Air Selangor mobile application.
  • Step 2: Report pipe leak/pipe burst/meter leak/illegal tapping complaint via Air Selangor mobile application.


Winners Selection

The winner will be chosen based on the following criteria:-

  • Layer 1: Air Selangor consumers who have made one (1) or more reports via Air Selangor mobile application during the Campaign Period; and 
  • Layer 2: The reports made as in Layer 1 must be among the first 2,000 reports received for the month during the Campaign Period through the Air Selangor mobile application; and
  • Layer 3: The report has been verified and attended to by Air Selangor as the report was received.


Campaign Period

1 August 2023 to 31 December 2023

Related posts

Early Notice of Scheduled Water Supply Disruption Following Asset ...

The list of areas affected by the scheduled water supply disruption is listed in Appendix A. …

Customer System Enhancement Initiative

Frequently Asked Questions For Customer …