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Back Air Selangor > Commercial > Manage Account

Manage Account

Manage your account, pay bills or submit queries and complaints online via Air Selangor Customer Portal anytime, anywhere from your smartphone and computer.

Support our effort to go paperless and register for e-Bil.

Register here

If you have more than one account, you can pay them in one go via eBIZ. Register now to enjoy an easy and convenient way to pay your multiple industrial accounts via eBIZ.

Go to eBIZ
Open New Account

For Individual or Developer

Apply for a new water connection and set up an account for your new house or premise if you are moving outside the area of your current residency. Individual account applicants will be required to submit the following at our Customer Service Counter:

  • Water Application Form
  • Water Supply Service Agreement (submit two [2] copies)
  • Additional Information Form and Letter of Undertaking
Download Forms
Change Account Ownership

Update a new owner’s details of an existing account and submit the following at our Customer Service Counter:

  • Water Application Form
  • Water Supply Service Agreement (submit two [2] copies)
  • Additional Information Form and Letter of Undertaking
  • Additional information – to provide a picture of the meter read for the existing meter at the premise (view sample of meter read here) and to provide a picture of the complete meter stand at the premise (view sample of meter stand and specifications here).

Apply Online

*You can apply for a change of ownership online here.

 

Download Forms

Migrate to Individual Account

Apply to migrate from a bulk water meter account to an individual water meter account and get direct account billing for apartment or condominium units. The Management Committee or Joint Management Body of the apartment or condominium residential unit will be required to complete and submit the following:

  • Migration from Bulk Water Meter to Individual Water Meter Account Application Form
  • Meter Information/Checklist Form

Refer to the guidelines and following terms and conditions:

  • Air Selangor Migration Guidelines [Download]
  • FAQs for Account Migration [Download]
Download Forms
Close An Account
Close your current account if you are no longer the owner of the house or premise and claim for your deposit refund. You will be required to complete and submit the following:
  • Closing Account and Refund Deposit Application Form
  • Letter of Undertaking if applicant different with account holder name

 

Download Forms

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