Air Selangor strives to provide the highest attainable service standards in providing clean and high-quality water supply to all our consumers.
Air Selangor strives to provide the highest attainable service standards to our customers by providing safe, continuous, accessible and affordable water supply that meets customer satisfaction and expectations, through improvements to current water treatment and distribution systems, and reducing non-revenue water (NRW).
Air Selangor embarked on its sustainability journey on May 2019 by setting up the Sustainable Development (SD) Section under the Risk Management Department with the objective of integrating the principles of sustainability into its business. Population increase and urbanization in Klang Valley, raw water pollution and climate change further emphasizes the need to be sustainable for the long term. Air Selangor is supportive of the Sustainable Development Goals (SDGs) as laid out in the 2030 Agenda for Sustainable Development, adopted by all United Nations Member States in 2015. The below 5 SDGs shown in order, are priorities for Air Selangor.
For further enquiries, please contact Air Selangor Sustainable Development Section.
Address: Pengurusan Air Selangor Sdn Bhd ,Risk Management Department, Level 5, Tower D & E, Bangsar Trade Centre (Plaza Pantai), Off Jalan Pantai Baharu, 59200 Kuala Lumpur.
Phone: 03-2088 5449 (Ext. 5996)
Fax: 03-2088 5400 (Attn: Sustainable Development Section)
The Sustainable Development Section under Risk Management Department was established with the objective of integrating the principles of sustainability into Air Selangor’s business operations. Subsequently, the Sustainability Working Committee (“SWC”) was set up and has been tasked to assist the Sustainable Development Section in ensuring the effective implementation of sustainability practices, as part of evaluating and making key strategic and operational decisions.
We work closely with local communities, residential associations, local authorities, political representatives and local assemblymen to drive meaningful connection and build close rapport with these stakeholders, who are also our customers. We strive to provide the best possible service experience to all our stakeholders; customers and communities alike.
Air Selangor’s total of 34 Water Treatment Plants (WTPs), 7 dams and 2 off-river storage (ORS) systems produce an average of about 4,900 million liters of water per day (MLD) to 8.3 million residents and various businesses in our service areas. The current average water demand is projected to increase to 7,800 MLD by 2034, and we are committed to ensure a sustainable supply of water to our customers.
Our 3-year sustainability strategy (2020 to 2022) themed “Connecting the Drops” aligns to the organisation’s Vision and Mission, the United Nations’ Sustainable Development Goals (SDGs), and our 30-year capital investment programme. In order to achieve our goals, we established our inaugural 30-year Sukuk programme, under which we will be issuing the SRI Sukuk Kelestarian Air Selangor. In connection to that, and the Air Selangor Sustainable Development Sukuk Kelestarian Framework was developed to ensure transparency, disclosure, and integrity in the issuance of Sukuk Kelestarian.
Operating With Integrity
Air Selangor is committed to conduct all our business dealings with the highest integrity, transparency, fairness and in full compliance with relevant laws and regulations. Our reputation in acting fairly is built based on our values as a company and the values of our employees. In line with this commitment, we have zero tolerance against any act of bribery and corruption and will ensure strict adherence to the requirements set under Malaysia Anti-Corruption Commission Act (MACC).
Air Selangor places strong emphasis on managing its risk footprint throughout its value chain. Any risks that could present threats to the success of our strategic objectives, business plans and regulatory obligations are monitored regularly. Mitigation measures and plans are ongoing efforts to ensure these risks are kept at a safe parameter at all times.
Sustainable Consumption and Conservation for Individuals and Organisations
SUSTAIN. CONSERVE. RESTORE.
This handbook is the result of a collaboration between Air Selangor and Universiti Malaya to nurture sustainable water consumption. The Water Handbook published to foster conservation and preservation efforts of water resources and treated water supply among Malaysians. Through the “Act Now, It’s Our Water” pledge column that has been created here, you can register and download the “Water Handbook”.