Journey
Our journey as the single holistic licensee to abstract, treat and distribute water to approximately 8.4 million consumers in Selangor, Federal Territory of Kuala Lumpur and Putrajaya began on 13 September 2019, following the restructuring of the state water service industry. To date, we are currently distributing clean safe treated water to 9.3 million consumers.
Show more Moving towards achieving this, we have committed to invest RM35 billion within 30 years, under our capital expenditure (CapEx) to implement seven (7) strategic plans and initiatives (SPIs) to enhance the efficiency of water supply management. The allocation would, among others, be utilised to improve assets’ reliability and resilience, as well as operational efficiency, which include reducing pipe burst cases, installing sensors on the main pipes, replacing old and damaged meters. Show less
The restructuring began in 2008, when the Selangor government gave Air Selangor Holdings Berhad (formerly known as Kumpulan Darul Ehsan Bhd [KDEB]) the mandate to lead and consolidate the water industry, which at that point involved five (5) different concession companies. These private concessionaires, namely Puncak Niaga Sdn Bhd (PNSB Water), Syarikat Bekalan Air Selangor Sdn Bhd (Syabas), Konsortium ABASS Sdn Bhd (ABASS), Konsortium Air Selangor Sdn Bhd (KASB) and Syarikat Pengeluar Air Selangor Sdn Bhd were acquired and merged under one entity named Pengurusan Air Selangor Sdn Bhd (Air Selangor). This exercise was undertaken to ensure that as a single entity Air Selangor can successfully drive and achieve the key strategic objective to integrate the water treatment and distribution operations more effectively and efficiently. Thus, our mission and vision is to deliver the best experience to our customers as we will be the leading water services provider in Asia by 2030.
Operations
Air Selangor is Malaysia’s largest water services provider, distributing clean and safe treated water to 9.3 million consumers in Selangor, Kuala Lumpur and Putrajaya.
We operate 34 water treatment plants located in eleven (11) regions, namely Petaling, Klang/Shah Alam, Kuala Langat, Sepang, Gombak, Hulu Langat, Hulu Selangor, Sabak Bernam, Kuala Selangor, Federal Territory of Kuala Lumpur and Federal Territory of Putrajaya.
Leadership
As we strive to become the leading water operator in the region, our leadership team remains steadfast to lead our people in delivering our commitment to provide clean and safe water supply, and to give only the best experience to our consumers.
People
Our employees are the backbone of our organisation. We now have over 5,022 employees with a breadth of experience in various fields in the water industry. Air Selangor emphasises a culture and the way of working as a team build on honesty, integrity and professionalism in providing the best experience to our customers.
Performance & Milestones
We are committed to putting our consumers first, to provide only the best services and support to meet our consumers’ and stakeholders’ expectations.
Sustainability
Air Selangor strives to provide the highest attainable service standards to our consumers by providing safe, continuous, accessible and affordable water supply that meets their satisfaction and expectations through improvements in water treatment and distribution systems, and reduction in non-revenue water (NRW).
Innovation & Technology
We aspire to become a digital water utility of the future. We kick-started our digital shift in April 2019, with the Air Selangor Digital Drive Forum 2019.
Corporate Governance
Air Selangor is fully committed to the highest standards of corporate governance whilst pursuing our vision and mission to deliver the best experience to our customers in our journey to be the leading water services provider in Asia by 2030. The Board recognises the importance of governance and plays an active role in administering the Company’s governance practices and framework to ensure its relevance and ability to meet future challenges.
